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Pennsylvania Health Law Project (PHLP): Making Legal Representation Available to Vulnerable Groups PDF Print E-mail
Written by Rahul Sanghavi and Rachel Kotok   
February 2010

Ruby’s Story: The Conclusion

While Ruby and her son felt lost and devastated, help was just a phone call away.  Introduced to the struggling family through the Philadelphia Inquirer, PHLP attorneys used their experience and expertise to find Ruby a health insurance plan that would work. PHLP managed the entire process of ascertaining Ruby’s eligibility, connecting her with the relevant insurance and medical experts, developing a plan for her, and making sure that Ruby understood the fullest benefits of the coverage she was getting. This task would have been impossible without PHLP’s help.  Ruby’s income level made her ineligible for welfare, and private legal service providers were not interested in Ruby’s case. PHLP plugged this gap by offering its free services to Ruby and working patiently with her to meet her needs. The vast array of insurance plans offered in the United States is unfeasible to dig through without an advocate, and thanks to PHLP a solution was created that no other agency had previously been able to see.  Through the plan she was eligible for, Ruby was able to get the coverage and care she needed in order to get her life back. Instead of being sick and incapacitated, Ruby now enjoys a healthy life.